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Why Choose Us
When you choose Shirley Tottle Property Management to manage your property you are choosing a professional property management company that understands your needs.
You are choosing a company that understands what it means to be an investment property owner.
You are choosing a team that is completely focused on meeting your needs.
We are committed to doing Property Management the right way.
When you choose Shirley Tottle Property Management you are choosing to experience the best Property Management service.
Why we are different:
focused on your needs
At Shirley Tottle Real Estate, Property Management is all we do. Most real estate agents spend the majority of their time and effort on their sales business. This means that their property managers and their Property Management clients are typically treated second place to Sales.
At Shirley Tottle Property Management we do not have a sales business. At Shirley Tottle Property Management, Property Management and looking after our investment property owners is our only business. This means we are focused 100% on providing you with outstanding property management service.
understanding
We understand what it means to be an investment property owner. We understand that to maximise the return on your property you need a professional property manager. You need a property manager who understands your portfolio and who understands what is important to you.
We fully understand that you are trusting us with an asset worth many hundreds of thousands of dollars, we understand the importance of your rent being paid on time and in full, we understand that you want to minimise outlays while maximising your income, we understand the importance of keeping you informed.
experience and expertise
Shirley Tottle has extensive experience in the industry and has set high benchmarks in the offices she has been affiliated with. You can now benefit from this experience first hand.
We consistently invest in training and technology to ensure that our team are at the peak of the industry and able to offer outstanding service to our owners at all times.
our commitment to you
how we add value to your investment property- We accelerate the leasing of your property to the right tenant through our focused marketing and tenant screening procedures
- We maximise your rental return by maximising your rent and minimising your expenditure through our policy of active management
- We guarantee that we will communicate with you proactively on all matters relating to your property
- Our focus on property management only means that we can offer consistently great service
- We provide you with accurate, timely and easy to understand financial accounting and reporting
- We use first class systems to manage all the activities involved in managing your property
- Our highly experienced property management professional will always give you direct and honest advice and feedback
finding the right tenant quickly
- Digital photographs taken of all properties and used in all internet advertising
- Proper descriptions fully highlighting the advantages of each property are used in all advertising
- Listings on industry leading website; realestate.com.au and ShirleyTottle.com.au
- Inclusion on our premium rental list distributed to local business for display.
- Quality, high impact For Lease sign placed on your property
- Advertising in local, suburban and metropolitan newspapers
- Escorted (by an agent) viewings of properties available 6 days a week along with regular hosted Open For Inspections
- Comprehensive reference and identity checks of all prospective tenants
- Full lease preparation
active management of your property
- Completion of a comprehensive ingoing condition report complete with detailed photos and signed by the property manager and tenant
- Collection, receipting and remittance of the rent to your nominated account
- Full arrears management. Please note that we have sophisticated systems in place to minimise arrears including phone, SMS, email and letter based reminders.
- Maintenance of your property. Management and supervision of repairs by licensed, insured tradesmen at the very best price.
- Detailed inspections including photos of your property completed three times each year with additional inspections available if you require them.
proactive communication
- We guarantee that we will advise you of all matters relating to your property unless you instruct us otherwise.
understandable financial reporting
- We will send you detailed monthly statements that are easy to understand
- We guarantee to have your money deposited into your account within two business days of our statement close off date
- We can send your statement to you via email or mail.
- We will provide you with copies of all invoices paid on your behalf
- At the end of the financial year we will provide you with a detailed income and expenditure report for your property, saving you hundreds of dollars in accountancy fees
regular detailed inspections
- Our inspections are completed at regular intervals with periodic inspections occurring three times per year
- At the commencement of every tenancy we will provide you with a detailed inspection report with colour photographs signed by the property manager and the tenant
- We will provide you with a detailed report and a schedule of recommended maintenance after each inspection
- At the end of each tenancy we will again inspect your property and ensure that the tenant leaves the property in its original condition. We also advise you of any maintenance or renovation work that may be required.